Terms & Conditions

These Terms govern your relationship with Slotbon N.V. in connection with your use of the Slotbon version of the Slotbon online casino available via slotbonwin.com (the "Website") and all related services. By accessing or using the Website from the United Kingdom, you acknowledge that Slotbon N.V. is licensed in Curaçao under sub-license no. 8048/JAZ2023-014 and does not hold a licence from the UK Gambling Commission. These Terms are effective from 1 January 2026 and apply in addition to any specific rules or policies referenced on the Website.

Definitions

Operator means Slotbon N.V., a company incorporated in Curaçao and operating the Website slotbonwin.com, including the Slotbon version of the Website.
Website means the online casino platform operated at slotbonwin.com, including all pages, products and services accessible through the Slotbon version.
User or Player means any natural person who accesses the Website, creates an account or places any bet or wager.
Account means the personal online account registered by a Player on the Website for the purpose of accessing games, bonuses and payment services.
Bet or Wager means any sum of money or crypto-equivalent stakes placed by you on any game, event or outcome offered on the Website, including spins, hands, rounds and any other game action.
Game(s) means online casino games, including but not limited to slots, table games, live casino games and any other gambling products made available on the Website from time to time.
Bonus means any promotional benefit credited to your Account by the Operator, including free spins, bonus funds, cashback, reload offers, tournaments, loyalty rewards or any other incentive subject to specific conditions.
Bonus Funds means non-withdrawable funds credited to your Account under a promotion, which may be converted into withdrawable funds only upon fulfilment of the applicable wagering and other conditions.
Real Money Balance means the portion of your Account balance consisting of deposits you have made and any winnings derived from such deposits that are not subject to wagering requirements.
Promotion means any offer, campaign or special condition published on the Website or communicated via email, chat, push notification or other channel, including bonuses, tournaments and competitions.
KYC (Know Your Customer) means identity, age, residence and source-of-funds verification procedures carried out by the Operator to comply with anti-money laundering and other regulatory obligations.
Restricted Territory means any jurisdiction in which online gambling with the Operator is prohibited by law or by the Operator's internal policies, as determined by the Operator from time to time.
Chargeback means a reversal of a payment transaction requested by you or initiated by your payment provider.

Account Registration

Eligibility and Age Verification

Age requirement: You may only open an Account and use the Website if you are at least 18 years old. By registering, you confirm that you are 18+ and that online gambling is legal for you under the laws of your country and local authority, including the United Kingdom.
Location and responsibility: Slotbon N.V. is licensed in Curaçao and does not hold a UK Gambling Commission licence. By accessing the Slotbon version of the Website via slotbonwin.com, you do so on your own initiative and are solely responsible for ensuring that your use complies with applicable UK laws.
Self-exclusion schemes: The Website is not part of the UK-wide GamStop self-exclusion network. If you are registered with GamStop or any other national self-exclusion scheme, you should not attempt to open or use an Account. You remain responsible for honouring any self-exclusion commitments you have made elsewhere.

Registration Process and KYC

Account creation: To open an Account, you must provide a valid email address, create a password and supply requested personal information (such as full name, date of birth, country of residence and contact details). You must confirm your email address through the verification link sent to you.
Accuracy of information: You warrant that all information you provide is true, complete and up to date. You must promptly update your details in your Account profile or notify support@slotbonwin.com if any information changes.
KYC documents: Before allowing deposits, withdrawals or continued activity, the Operator may request KYC documents, including but not limited to a copy of your passport or ID card, proof of address (e.g. utility bill), payment method ownership proof and, where appropriate, source-of-funds/wealth documentation. You must supply requested documents in a timely, legible and accurate manner.
Verification checks: The Operator may use third-party databases and verification service providers to confirm your identity, age and location. Until verification is complete, your Account may be limited, and withdrawals may be delayed or blocked.
Failure to verify: If you fail to provide requested documents or if the Operator has reasonable doubts about your identity, age, location or the legitimacy of funds, the Operator may refuse registration, suspend or close your Account, and return or withhold funds in accordance with these Terms and applicable law.

Account Security and Use

Single account: You may hold only one Account with the Operator. Opening multiple Accounts (including on the Slotbon version) may lead to termination of all such Accounts and forfeiture of bonuses and winnings associated with duplicate Accounts.
Credentials: You are responsible for keeping your login details (username, email, password and any security information) confidential. Any activity conducted through your Account will be deemed to have been carried out by you. You must notify support@slotbonwin.com immediately if you suspect any unauthorised access.
Prohibited use: You must not permit any third party to access your Account or use it on your behalf, including sharing credentials or using shared devices without secure logout. You must not use automated tools, bots or software to interact with the Website.
Responsible gambling and self-exclusion: If you wish to impose limits (such as deposit, loss or session limits), request a cooling-off period or self-exclusion from the Website, you may contact support@slotbonwin.com. As the Website is not connected to GamStop or other national schemes, any self-exclusion you request will apply only to this Website and will not extend to other operators.

Betting & Gameplay Rules

General Gameplay

Game rules: Each Game has its own specific rules, paytables and return-to-player (RTP) information available within the Game interface. By placing a Bet, you acknowledge that you have read and understood the applicable Game rules.
RNG and fairness: Where applicable, Games rely on a random number generator (RNG) provided by third-party suppliers licensed in relevant jurisdictions. Results of Games are determined by the RNG and/or live game feeds, and such results are final and binding, subject to manifest error or technical malfunction.
Accepted stakes: Minimum and maximum Bet amounts vary by Game and may change from time to time. The current limits are displayed in the Game interface and cannot be exceeded by a single Bet.

Placing, Modifying and Cancelling Bets

Placing a Bet: A Bet is considered placed when it has been accepted by the Operator's servers and appears in the Game or in your betting history. If there is any disagreement about whether a Bet has been placed, the Operator's transaction logs shall be decisive, subject to manifest error.
No cancellation once started: Once a Bet has been accepted and the game round has started, you cannot modify or cancel the Bet. Certain pre-game bets may be cancelled if clearly indicated in the relevant Game rules, but this is at the Operator's discretion.
Disconnections: In case of network interruption or disconnection, the outcome of a Bet already placed will be determined according to the Game rules as recorded by the Operator's systems. Upon reconnection, your Account balance will reflect the completed result. If a game round is incomplete due to a technical issue, the Operator may void or replay the Bet.
Erroneous bets and obvious errors: If due to technical or human error a Bet is accepted at incorrect odds, stakes, paytables or game behaviour (an "obvious error"), the Operator may declare the Bet void, adjust it to the correct terms or reverse winnings derived from such error, crediting or debiting your Account accordingly.

Conduct in Live Casino, Chats and Community Features

Respectful behaviour: When participating in live casino games, chat rooms or any interactive features, you must behave respectfully towards dealers, other players and staff. Harassment, insults, hate speech, threats, obscene language and any discriminatory or abusive conduct are strictly prohibited.
No fraud or collusion: You must not engage in cheating, collusion, exploitation of software bugs, use of bots, multi-accounting or any other fraudulent activity. You may not attempt to gain an unfair advantage or manipulate the outcome of Games or promotions.
Prohibited content: You must not share personal data of others, advertise other websites, promote illegal activities or post any content that is defamatory, offensive or in breach of applicable laws.
Enforcement: The Operator may mute chat, remove content, suspend or close Accounts and confiscate bonuses or winnings obtained through prohibited conduct. Serious breaches may be reported to relevant authorities or payment providers.

Bonus Terms

Bonus Activation and Eligibility

Offer-specific rules: Each Bonus or Promotion is governed by specific terms displayed on the Website or in the relevant communication. In case of conflict, those specific terms prevail over this section.
Activation: Bonuses may require a qualifying deposit, the use of a bonus code or manual opt-in via the cashier or promotions page. Bonuses are credited only after the qualifying conditions are met and confirmed by the Operator's systems.
Eligibility and country restrictions: Some Promotions may be restricted by country, currency, payment method, device type or player segment. The Operator may decline to award a Bonus or may remove a Bonus if you are not part of the intended target group, including for players using the Slotbon version of the Website.

Wagering Requirements and Timeframes

Wagering requirements: Unless otherwise stated, Bonus Funds and any associated winnings must be wagered a minimum number of times (for example, 40x the Bonus amount) before they become withdrawable. The exact wagering requirement for each Promotion will be clearly stated in the offer.
Contribution of Games: Different Games may contribute differently to wagering requirements (e.g. slots may contribute 100%, certain table games or live casino games may contribute 10% or 0%). The contribution table for each Promotion will be provided in the offer terms. The Operator may exclude specific Games from wagering.
Time limits: Bonuses are typically valid for a limited period (for example, 7 - 30 days from activation) and must be fully wagered within that timeframe. If the wagering requirement is not met within the specified period, the Bonus Funds and any associated winnings may be forfeited.
Maximum bet: A maximum allowed Bet per spin, round or game (e.g. £5 per spin or 10% of the Bonus amount, whichever is lower) may apply while wagering a Bonus. Exceeding the maximum Bet can result in confiscation of the Bonus and winnings, even retrospectively.

Prohibited Actions and Combining Promotions

Abusive strategies: Low-risk or zero-risk betting strategies, hedging bets, collusion with other players, manipulating game mechanics or using multiple Accounts to obtain Bonuses are prohibited. The Operator may cancel Bonuses and void winnings if abuse is suspected.
Restricted Games: Certain Games or Game types may be excluded from Bonus wagering, including some high-volatility slots, jackpots, live casino Games or table games. Attempts to complete wagering using restricted Games may lead to removal of the Bonus and winnings.
Multiple offers: Only one active deposit Bonus may be in play at any given time unless explicitly stated otherwise. You may not combine multiple Promotions in a way that bypasses wagering requirements or other conditions.
Bonus removal: You may request that an active Bonus be removed, but doing so may also remove any winnings generated from that Bonus. Once removed, a Bonus cannot usually be reinstated.

Regional Compliance Note: Because Slotbon N.V. does not hold a UK Gambling Commission licence, Bonuses offered to users of the Slotbon version of slotbonwin.com are not subject to UKGC promotional rules or GamStop coverage. You should carefully review all Bonus conditions and consider the increased risks associated with playing at a non-UKGC-licensed casino.

Payments & Withdrawals

Deposit Methods and Conditions

Available methods: The Website typically supports deposits via crypto currencies (including BTC, ETH, USDT and LTC), Visa/Mastercard debit/credit cards and bank transfer. Available methods may vary by country, currency and time.
Minimum deposits: Unless otherwise indicated, the minimum deposit is generally around £20 (or equivalent) for crypto deposits and £10 for Visa/Mastercard deposits. The specific minimum for each method is displayed in the cashier.
Processing times: Crypto deposits are usually processed instantly after sufficient network confirmations. Card deposits are generally instant but may be delayed by your bank. Bank transfer deposits may take approximately 3 - 5 business days to arrive.
Unsupported methods: PayPal and Pay by Phone (such as Boku) are not available on the Website, in particular because such services typically require the operator to hold a UK Gambling Commission licence, which Slotbon N.V. does not possess.
Declined card payments: UK banks may decline card deposits due to internal policies and merchant category code (MCC) blocking for gambling transactions, especially for non-UKGC-licensed operators. The Operator is not responsible for decisions taken by your bank or payment provider.

Withdrawals and Verification

Withdrawal methods: Withdrawals are generally processed using the same method you used to deposit where possible. If that is not feasible (for example, some card schemes or intermediaries refuse payments from offshore gambling businesses), the Operator may offer alternative methods such as crypto or bank transfer.
Processing times: The Operator endeavours to review and approve withdrawal requests within a reasonable period (for example, 1 - 3 business days), subject to KYC checks and technical constraints. Actual receipt of funds may take longer, particularly for bank transfers (approximately 3 - 5 business days) and depending on your bank or crypto network conditions.
KYC and AML: Before any withdrawal, the Operator may require you to complete KYC procedures and provide additional documentation, including proof of identity, address and payment method ownership, as well as source-of-funds/wealth information. The Operator may withhold or reverse withdrawals if such checks are not completed satisfactorily or if suspicious activity is detected.
Limits and fees: The Operator may impose minimum and maximum withdrawal limits per transaction, per day, per week or per month, as displayed in the cashier or specified in promotional terms. Reasonable processing fees may apply for certain methods or repeated withdrawals; any applicable fees will be shown before you confirm the transaction.

Refunds, Chargebacks and Bonus-related Funds

Refund policy: Deposits are considered final and non-refundable once used for gambling activity. The Operator may, in exceptional circumstances and at its sole discretion, consider a refund of unused deposit funds, provided no Bonus abuse or breach of these Terms has occurred.
Chargebacks: You must not request a chargeback or reverse a payment without first contacting the Operator. If a chargeback occurs, the Operator may suspend or close your Account, cancel Bonuses, forfeit winnings and recover any funds owed to the Operator, including by offsetting against your Account balance.
Bonus funds: Withdrawals of Bonus Funds or winnings derived from Bonus Funds are subject to the wagering and other conditions described in the Bonus Terms. If you request a withdrawal before meeting these conditions, the Bonus Funds and associated winnings may be removed.

Regional Compliance Note: As Slotbon N.V. is licensed in Curaçao rather than by the UK Gambling Commission, your funds are not protected by UK-specific arrangements such as mandatory account segregation, UK financial protection schemes or UK-approved alternative dispute resolution bodies. Recovery of funds in case of disputes or Operator insolvency may be more difficult than with a UKGC-licensed operator.

Limitation of Liability

Operator's Obligations

Service provision: The Operator will provide the Website with reasonable skill and care, make commercially reasonable efforts to ensure that Games operate in accordance with their rules and that results are recorded accurately by its systems.
Technical reliability: The Operator will endeavour to maintain the availability and security of the Website but cannot guarantee continuous, uninterrupted or error-free service, nor that defects will always be corrected immediately.

Exclusions and Limitations

Network and technical issues: The Operator is not liable for any loss or damage arising from failures of your equipment, internet connection, telecommunications, power supply, third-party software or any other external factors beyond its reasonable control, including interruptions, delays or data transmission errors.
Indirect losses: To the fullest extent permitted by law, the Operator shall not be liable for any indirect, consequential or special losses, including loss of profits, business, revenue, contracts, data or goodwill, even if such losses were foreseeable.
Bet-related cap: Subject to mandatory legal protections, the Operator's total aggregate liability to you in relation to a specific Bet, Game or transaction shall not exceed the amount of the relevant stake, wager or bet placed by you for that particular event, or the amount actually paid out to you in relation to that event, whichever is lower.
Information accuracy: While the Operator endeavours to provide accurate information on the Website, it does not guarantee that content, odds, statistics, results or promotional details are error-free. In case of discrepancy between on-screen information and the Operator's internal records, the latter will prevail, subject to manifest error.

Non-Excludable Liabilities

Mandatory protections: Nothing in these Terms shall exclude or limit the Operator's liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law, including mandatory consumer protection provisions.
Responsible gambling: Gambling involves financial risk and may lead to addiction or harm. You are solely responsible for assessing whether gambling is appropriate for you, and for using available tools and limits. The Operator is not liable for losses you incur as a result of your gambling decisions, except where required by law.

Regional Compliance Note: Because the Website is not regulated by the UK Gambling Commission, certain statutory protections and complaints mechanisms available to UK players with UKGC-licensed operators do not apply. This may increase your risk exposure when using the Slotbon version of slotbonwin.com.

Intellectual Property Rights

Ownership: All intellectual property rights in and to the Website, including but not limited to its design, layout, text, graphics, logos, images, audio, video, software and underlying code, are owned by or licensed to the Operator and its licensors.
Limited licence: You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for personal, non-commercial entertainment purposes only, in accordance with these Terms.
Prohibited uses: You must not copy, reproduce, modify, adapt, translate, reverse engineer, decompile, disassemble, distribute, publish, transmit, display, perform, create derivative works from or exploit in any way any part of the Website or its software without the prior written consent of the Operator or the relevant rights holder.
Third-party content: Game titles, trademarks, service marks, trade names, logos and other content of third-party suppliers appearing on the Website are the property of their respective owners and may be used only in accordance with their respective terms.

Privacy & Data Protection

Privacy policy: Your personal data is collected and processed in accordance with the Operator's Privacy Policy available on slotbonwin.com. That Privacy Policy forms an integral part of these Terms, and you should read it carefully before using the Website.
Data controller and processing: The data controller for the Website is Slotbon N.V., registered in Willemstad, Curaçao. Your data may be processed by affiliated companies and service providers, including payment processing entities in Cyprus or other locations, strictly for purposes described in the Privacy Policy.
Legal bases and rights: Personal data is processed on lawful bases such as contract performance, legal obligation (including anti-money laundering and responsible gambling obligations) and legitimate interests. Depending on your location, including the UK, you may have rights of access, rectification, erasure, restriction, objection and data portability, as described in the Privacy Policy.

Changes to Terms

Right to amend: The Operator may amend these Terms from time to time to reflect changes in legal, regulatory, technical or business requirements or to improve clarity and user protection.
Notification: Material changes will be notified by posting the updated Terms on the Website and, where appropriate, by additional means such as email notification to your registered address or a prominent banner or pop-up when you next log in.
Effective date: Each version of the Terms will state its effective date. Continued use of the Website after the effective date of updated Terms will constitute your acceptance of those changes.
Right to discontinue use: If you do not agree with any updated Terms, you must stop using the Website, close your Account and, if appropriate, contact support@slotbonwin.com to withdraw your remaining Real Money Balance (subject to verification and these Terms).

Termination & Suspension

Operator's Rights

Grounds for action: The Operator may suspend or close your Account, withhold or confiscate funds and/or cancel Bets, Bonuses or winnings if it has reasonable grounds to believe that you have: (a) breached these Terms; (b) provided false or misleading information; (c) engaged in fraud, money laundering, terrorist financing or other criminal activity; (d) engaged in Bonus abuse, collusion or cheating; (e) used multiple Accounts; (f) been abusive or threatening towards staff or other players; or (g) otherwise acted in a way that harms or risks the integrity of the Website.
Risk management and legality: The Operator may also suspend or close your Account if required to comply with legal or regulatory obligations, to respond to requests from authorities or payment providers, or if your country becomes a Restricted Territory.

Procedure and Consequences

Notice: Where reasonably possible, the Operator will inform you by email of the reason for suspension or closure and any steps you may take. However, the Operator may be unable to provide detailed information where prohibited by law or the instructions of authorities.
Balances and refunds: In the event of Account closure, any remaining Real Money Balance, excluding any funds subject to investigation or legally required to be withheld, will normally be returned to you using a suitable payment method, subject to KYC and AML checks. Bonus Funds and any winnings derived from them may be forfeited in accordance with these Terms.
Self-exclusion and time-outs: If you request self-exclusion or a cooling-off period, the Operator will take reasonable steps to implement your request on the Website. Because the Website is not connected to GamStop or similar schemes, such self-exclusion applies only to your Account with Slotbon N.V. on slotbonwin.com.

Governing Law & Jurisdiction

Governing law: These Terms and your relationship with the Operator are governed by the laws of Curaçao, without prejudice to mandatory consumer protection laws of your country of residence that may also apply.
Primary forum: Subject to any mandatory rights you may have, any dispute arising out of or in connection with these Terms, your Account or your use of the Website shall be subject to the jurisdiction of the competent courts of Curaçao.
Regulatory complaints (Curaçao): As a holder of sub-licence 8048/JAZ2023-014 under Antillephone N.V., Slotbon N.V. may be subject to the complaints procedures operated by the Curaçao eGaming authority. A regulator complaints form is available via the licence or regulator seal displayed on the Website. Assistance from the Curaçao regulator is limited and may not guarantee recovery of funds.
UK position: The Operator is not licensed or regulated by the UK Gambling Commission and cannot legally promote its services in the UK in the same manner as UKGC-licensed operators. You may have the right to bring proceedings in the courts of your country of residence under consumer protection rules; nothing in these Terms limits any non-excludable statutory rights you may have.

Contact Information

Customer support: For general questions, Account issues, self-exclusion requests or complaints, you can contact customer support by email at support@slotbonwin.com. The Operator aims to respond within approximately 24 hours.
Legal correspondence: Legal notices and formal complaints to the Operator should be addressed to Slotbon N.V., Willemstad, Curaçao (full street address and postal code not specified). Where required, you may also send a copy by email to support@slotbonwin.com, clearly marked as a legal notice or complaint.
Telephone: A dedicated telephone number for customer support or the main office is currently not specified. Communication is primarily handled via email and the Website's support channels.
Regulator complaints: If you are not satisfied with the handling of your complaint by the Operator, and your issue falls within the scope of the Curaçao eGaming licence 8048/JAZ2023-014, you may submit a complaint using the regulator complaints form accessible via the relevant licence or regulator seal on the Website. This process is external to UK dispute mechanisms and may provide only limited assistance.